Processing of appraisal requests from various commercial lending groups and the Special Assets Group. Creating detailed Requests for Proposals (RFP's) to procure bids on each assignment from eligible vendors within established SLA's. Contractually engaging the selected vendor within established SLA's. Monitoring the progress through appraisal completion/delivery, while ad

Program Execution Conduct RCSA activities for the Digital Channels line of business, using subject matter expertise and industry knowledge to strengthen the Bank's risk culture while identifying opportunities to further automate controls. Lead the development of process flows to include data lineage and customer experience. Synthesize and aggregate internal loss data to i

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Serves as point of contact for consultation and documentation regarding regulatory disclosure issues, including system implementations for the Enhanced Prudential Standards and processes for applicable reports. Continuously enhance and drive accountability of the critical data elements used for regulatory reporting including collaboration with various stakeholders across

Serves as the Credit Officer for assigned portfolios/LOBs within the Bank Decision Authority & Approvals Manages the credit quality of new and existing loans and ensures the Bank's interest is protected by minimizing charge offs within guidelines established by Comerica Bank's senior management. Provides input on deal analyses to MCUs, Credit Analysts and Commercial Under

Review and evaluation of Phase I, Phase II, and Phase III ESA reports, environmental remediation and closure reports, and environmental compliance records prepared by outside consultants. Provide consulting services to Comerica's commercial lending, special assets, ORE, and bank owned properties groups to help them understand the environmental technical, regulatory, and p

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Provide financial and wealth transfer strategies and solutions through the creation of sophisticated wealth plans for high net worth individuals. Coordinate with Wealth Planners to prepare deliverables for clients that include detailed analysis, observations and recommendations. Review client deliverables prepared by other wealth planning team members. Possess a knowledge

Design and implement automated marketing campaigns, e.g., awareness, lead nurturing, drip campaigns, and customer onboarding, to enhance the customer experience and drive customer retention. Plan, execute and monitor email marketing campaigns using Salesforce Marketing Cloud tools, including Email Studio, Automation Studio and Journey Builder. Create and optimize customer

Technology Management Develop, implement, and manage technology solutions and documentation to meet regulatory requirements. Utilize tools, such as Microsoft Access, SAS, Alteryx, Python, Power Apps and PowerAutomate, to ensure data is current, accessible, accurate, and usable for Manage vendor deliverables and coordinate implementation with technical team for the CRA Wiz

Project Execution Manages large projects/programs of high complexity. Responsible for on time delivery and execution of critical Technology projects and initiatives to deliver business value. Works with core project team (such as business partners, vendors and technical team) to develop detailed, actionable project schedules. Assigns tasks to team and develops detailed an

Conduct independent model validation, including evaluating model conceptual soundness and developmental evidence, assessing key model assumptions and data quality, checking model's accuracy, demonstrating model is robust and stable, evaluating the model's behavior over a range of input values, identifying potential model limitations, key model risks and mitigations, asses

Manages more routine accounts in accordance with the terms of the various governing documents, applicable law, and consistent with the needs of the principals, income beneficiaries, and remaindermen. Reviews, analyzes and interprets documents for direction; evaluates accounts for completeness and accuracy, monitors and reviews account transactions, responds to incoming co

Design & Methodology Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements. Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Propose changes to the technical design solutions as

Innovation Perform research activities to identify emerging technologies and trends that may affect the enterprise. Maintain awareness of vendor/product industry developments, regulations and trends and identify potential impacts to the enterprise. Assist in vendor/product selection activities including the development of vendor/product evaluation models used in Requests